FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Smart Mobile Display Device Series

Q1. What are the advantages of 3UVIEW products in the industry?

A: Technical advantages: We have a R & D Team dedicated to the field of LED car display for more than 10 years, and can make professional customized products according to customer needs.

B: After-sales advantage: We can provide you with long-term professional after-sales service because we focus on the Segmented areas of vehicle LED display.

C: Price advantage: We have a long-term and stable supply system, which can not only provide you with products with excellent and stable performance, and also reduce your investment costs.

Q2. What is the difference between 3UVIEW LED car screen and traditional LED car screens?

Answer: The traditional LED car screen cabinet body uses sheet metal, and its power and system are both inside the screen body.
This design has three major flaws:
A: The sheet metal structure makes the entire LED car screen more bulky, weighing up to 22KGS (48.5LBS)
B: The power supply and system of traditional LED car screens are integrated inside the screen body, and when the screen body temperature is too high, it will affect the operation of the system.
C: If you need to test system functions such as cluster control, you also need to open the entire screen and insert it into a 4G card, which is quite cumbersome to operate.
The third generation LED car screen of 3UVIEW has further upgraded the structure and materials of the screen body, and it has the following three major benefits:
A: In terms of material, the use of pure aluminum significantly reduces the weight of the screen body to 15KGS (33LBS); Moreover, aluminum materials have fast heat dissipation, which can effectively reduce the impact of temperature on product performance during the use of LED car screens.
B: The system and power supply are integrated at the bottom of the product, greatly reducing the impact of the screen on the control system during operation (such as high temperature, turbulence, rain invasion, etc.).
C: Testing is more convenient.
When it comes to functional testing and batch insertion of SIM cards, simply open the plug on the left side of the LED car screen and remove the control system to insert the phone card for testing or use, which is convenient to operate and greatly reduces labor costs.

Q3. What are the specifications and models of LED car screens of 3UVIEW?

Answer: There are 5 models.
At present, there are options available: P2, P2.5, P3, P4, P5.
The smaller the spacing, the more pixels, and the clearer the display effect. Currently, there are three best-selling models: P2, P2.5, and P3.3.

Q4. How to reduce the internal working temperature of LED car screens?

Answer: 3UVIEW reduce the temperature during the use of LED car screens through two methods effectively:
A: The interior of the screen adopts a pure aluminum structure with better heat dissipation effect;
B: Install a temperature controlled fan inside the screen. When the internal temperature of the screen reaches 40 degrees or above, the fan will start automatically , reducing the working temperature inside the screen effectively.

Q5. What is the difference between 3UVIEW thin LED car screen and thick LED car screen?

Answer: There is no difference in display performance and effect, mainly in terms of structure. Some customers in some countries prefer to use thin models because they have more Line sense, Some international customers prefer Western thick models, such as the United States, because some Vehicle model are larger and use thick models that match better.

Q6. Can you print a logo on 3UVIEW LED car screen?

Answer: Yes, both the thin and thick versions of our LED car screen have private printing positions. If you want good private printing results, it is recommended to use the thick version.

Q7. Is 3UVIEW LED car screen only available in black? Can we customize other colors?

Answer: Black is our standard color for LED car screens, and if you want other colors, we can also customize them.

Q8. How does 3UVIEW LED car screen against theft?

Answer: Firstly, our installation bracket has an anti-theft lock, and to remove the LED car screen, we must use an anti-theft key.
Secondly, our display screen uses specialized anti-theft locks for the two plug areas, which require specialized tools to open.Of course, we can also install GPS locators. In case someone damages the luggage rack and takes away our LED car screen, we can also locate the screen where it is.

Q9. Can you install a monitor on 3UVIEW LED car screen?

Answer: It can be added, and the monitor can be installed externally to take photos of the surrounding environment timely.

Q10. What are the models of 3UVIEW LED rear window screens?

Answer: Our LED rear window screen has three models: P2.6, P2.7, P2.9.

Q11. How many installation methods do you have for 3UVIEW LED rear window screen?

Answer: There are two installation methods for our LED rear window screen: 1. Fixed installation.Fix it on the rear seat with a mounting bracket; 2. Post installation, using glass specific adhesive, Stick to the position of the rear window glass.

Q12. Can you customize the size of 3UVIEW LED rear window screen?

Answer: It can be customized, and we can customize a suitable display screen based on the actual size of the rear window of the vehicle.

Q13. What are the models of 3UVIEW bus LED?

Answer: Our bus LED screen has four models: P3, P4, P5, and P6.

Q14. What is the refresh rate of 3UVIEW taxi roof light screen?

Answer: The refreshment of our taxi roof light can reach 5120HZ.

Q15. What is the waterproof level of 3UVIEW taxi roof light screen?

Answer: IP65.

Q16. What is the working temperature of 3UVIEW taxi roof light screen?

Answer: - 40 ℃ ~ + 80 ℃.

Q17. Can you switch to a lighter and thinner material for the bus screen casing?

Answer: Of course, it depends on your application scenario and size. We can customize it.

Q18. Is the installation of the luggage rack on the taxi roof double-sided screen universal?

Answer: The luggage rack of a car is different from that of an SUV. You need to determine the size of the luggage rack according to your vehicle model.

Q19. Can 3UVIEW LED car screen play videos?

Answer: Our LED car display can support multiple formats, such as images, animations, videos, and so on.

Q20. Which models of your taxi rooft screens sell better?

Answer: The best-selling products in the market is the P2.5 double-sided roof screen Currently, which has good display effect and high cost performance. It will not be eliminated in 5-6 years.

Q21. What is the production capacity of 3UVIEW LED car screens monthly?

Answer: 1. The double sided roof display for taxis range from 500 to 700 units per month.
2. Bus rear window LED display 1000 units per month.
3. Online car-hailing rear window display 1500 units per month.

Q22. What is the voltage of the bus LED display?

Answer: 24V.

Q23. What should I do if the sizes of various models are not uniform?

Answer: We can customize the size of the LED display according to your different models.

Q24. Can foreign LED car screens be used directly by inserting the IoT card?

Answer: It needs to be paired with the local APN, and it can be used after the configuration is successful.

Q25. The LED car screens in some places have horizontal stripes when photographed with mobile phones, and the results are not good. Is the LED car screen of 3UVIEW company the same?

Answer: Horizontal stripes are the reason for the low refresh rate of the LED car screen when photographed with a mobile phone. Our company uses a high-brush IC to improve the refresh rate of the LED car screen to avoid the appearance of horizontal lines.

Q26. Our new vehicles are all electric vehicles, will it be bad affected by installing LED car screens?

Answer: Our LED car uses a customized car power supply, and the power consumption is relatively low. For example, the maximum power consumption of the LED bus screen is about 300W, and the average power consumption is 80W.

Q27. How do you ensure the safety of 3UVIEW products after installation?

Answer: First of all, 3UVIEW products have been tested and certified by various testing agencies, including various safety features such as short-circuit protection, etc. Secondly, we completely follow the production standards of IATF16949 for automotive electronic products in the production process.

Q28. What is the difference between LCD car screen and LED car screen?

Answer: The main difference is that the brightness of the LCD car screen is 1000CD/m²generally , it is invisible outdoors during the day, and the brightness of the LED car screen can reach more than 4500CD/m², the playback content can be clearly seen under outdoor lighting.

Smart Mobile Display Device Series

Q1. What are the classifications of outdoor LED screens?

Answer: The outdoor LED display is connected by a cabinet, which supports synchronous and asynchronous control, and the outdoor LED display has different installation methods, such as wall-mounted, single-pole and double-pole, roof, etc.

Q2. What are the advantages of outdoor LED display?

Answer: Strong visual impact.

Q3. How long is the production cycle of the outdoor LED display?

Answer: It usually takes 7-20 working days, depending on the quantity of your order.

Q4. I need samples, what is 3UVIEW minimum order quantity?

Answer: 1pics.

Q5. How big can 3UVIEW design my LED display?

Answer: Virtually any shape, size, and curvature.

Q6. What's advantages and outstanding features of the transparent LED screen?

Answer: High transparency guarantees the lighting requirements and wide viewing angel fields among the light-gathering structures, such as floors, glass facades, and windows. Thus it maintains the original light-gathering and transparency of the glass wall.

Q7. What's advantages and outstanding features of the transparent LED screen?

Answer: High transparency guarantees the lighting requirements and wide viewing angel fields among the light-gathering structures, such as floors, glass facades, and windows. Thus it maintains the original light-gathering and transparency of the glass wall.

Q8. What is the price of 3UVIEW product?

Answer: Our price is based on quantity. At the same time, our poster LED display has a variety of indoor and outdoor models to choose from. In order to prepare a satisfactory quotation for you, our sales team will need to know your requirement first, then recommend a suitable model to prepare the offer sheet.

Q9. How I send video to the digital LED poster?

Answer: Our LED poster supports WIFI, USB, Lan cable, and HDMI connection, you can use a smartphone or computer to send videos, images, text, etc.

Q10. What if something broken, how can I get support from 3UVIEW?

Answer: The digital LED poster is certificated with CE, ROHS, and FCC, we are manufacturing according to the standard process, the product quality can be further guaranteed.
Suppose there is something broken, if it’s a hardware problem, you can replace the broken part by using the spare part we prepared for you, we provide a guide video. If it’s a software problem, we have a professional engineer to provide remote service. The sales team works 7/24 to help coordinate.

Q11. How i can replace LED module?

Answer: It supports front and back maintenance, easy t replace one LED module in 30 seconds.

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